THE BORING PART

WE ARE

OMNI-CHANNEL

Mobile Care Experts

CONSULTING | TECHNOLOGY PLATFORM | SYSTEM INTEGRATION

FOR

OPERATORS

RETAILERS

MOBILE DEVICE MANUFACTURERS

 &LOGISTICS CENTERS

NOW FOR THE REAL STORY

FIN

OUR REAL BUSINESS

IS YOUR NPS

HARD TO DIFFERENTIATE? LOSING ARPU?

WE UNDERSTAND YOUR ISSUES. WE LIVE THEM.

YOUR REAL PROBLEM IS CHURN & DIFFERENTIATION

THESE DAYS - THEY CAN LEAVE YOU. EASILY.

WHAT DO YOU DO TO HOLD ON TO CUSTOMERS?

 

NO CONTRACT... NO SIM-LOCK...

 

WHAT MAKES YOU SPECIAL?

 

 

DATA-PLAN PRICE WARS DON'T BUY CUSTOMER LOYALTY

YOU HAVE TO OFFER REAL VALUE

BEYOND PRICING - MOBILE CARE CUSTOMER EXPERIENCE IS KEY FOR CUSTOMER RETENTION TODAY.

 

 

OMNI-CHANNEL MOBILE CARE TURNS THINGS AROUND

WHEN YOU CARE WELL FOR WHAT YOUR CUSTOMERS CARE ABOUT -

THEY REWARD YOU WITH LOYALTY.

YOU CAN OFFER SUBSTANTIAL SERVICES THAT YOUR CUSTOMERS WILL VALUE.

 

 

THE MARKETS HAVE CHANGED

CUSTOMERS HAVE THE POWER NOW AND THEY EXPECT BEST OF CLASS  SERVICE BEYOND THE CLASSIC APPROACH

IT IS A PARADIGM SHIFT

WE CALL IT THE PERFECT STORM.

 

IT IS WHERE CUSTOMERS EXPECT SEAMLESS AND UBIQUITOUS MOBILE CARE EXPERIENCE ACROSS ALL CHANNELS

 

 

RESPECT THE SHIFT,

BECAUSE SHIFT HAPPENS

ASK JON. HE KNOWS.

WINTER IS COMING

YOU NEED A NEW GAME PLAN. YOU NEED EXPERT-LEVEL, REAL OMNI-CHANNEL   MOBILE CARE.

 

 

WE TURN EACH

CUSTOMER TOUCH POINT INTO A MOBILE CARE EXPERT ZONE

UNIFYING CUSTOMER EXPERIENCE ACROSS ALL CHANNELS

WE CREATE TRUE CUSTOMER ENGAGEMENT THROUGH UNPARALLELED OMNI-CHANNEL MOBILE CARE.

 

WAREHOUSE

AT HOME

SELF ASSISTANCE

ACROSS OPERATOR & DEALERS

RETAIL AND SERVICE LOCATIONS

THE mce RING

UNIFIED MOBILE CARE PLATFORM

ONE DATA | ONE INTERFACE | ONE MANAGEMENT | ONE EXPERIENCE JOURNEY

SEAMLESS ACROSS DEVICE LIFE-CYCLE & ALL CUSTOMER TOUCH POINTS

OUR SERVICES

CONSULTING | TECHNOLOGY | PLATFORM SOLUTIONS | SYSTEM INTEGRATION

AT LOGISTICS

CENTERS

REPAIR

CENTER

BACK OF STORE

FRONT

OF

STORE

CALL

CENTER

WEB

SUPPORT

ON

DEVICE

TRUSTED BY GLOBAL BRANDS WITH PROVEN RESULTS

{IMAGINE MANY IMPRESSIVE LOGOS HERE}

MOBILE CARE IS OUR PASSION.

 

WE CONSULT AND BUILD OMNI-CHANNEL EXPERIENCE SOLUTIONS FOR TOP OPERATORS AND RETAILERS.

 

WE MAKE A DIFFERENCE AND HAVE THE NUMBERS TO SHOW FOR IT.

OUR REAL BUSINESS

IS YOUR NPS

TALK TO US

WE EXECUTE REAL OMNI-CHANNEL USER EXPERIENCE. WE HAVE THE KNOWLEDGE, THE TECHNOLOGY AND THE CONSULTING POWER TO GET YOU THERE.