Search results

38 results found

• Happy Rosh HaShanah

  Wishing you all a happy Jewish new year full of smiles and success...

  https://mce.systems/insights/%f0%9f%8e%89-%f0%9f%8e%89-wishing-you-all-a-happy-jewish-new-year-full-of-smiles-and-success-%f0%9f%8e%8a-%f0%9f%8e%8a/

• Content Transfer: Part of the device onboarding journeys that drive incremental margin and increase transactional NPS

  MCE’s solution delivers an E2E Activation and Upgrade journey that: ✅ Deliver targeted cross and upsell teasers ✅Provides “Next-best action” Process Compliance ✅Enables efficient determination of BYOD eligibility For more...

  https://mce.systems/insights/content-transfer-part-of-the-device-onboarding-journeys-that-drive-incremental-margin-and-increase-transactional-nps/

• MCE 2023 Topline Report: Telco NPS is at Risk During the Smartphone Lifecycle

  In 2022 and 2023, 23,000 mobile customers shared their experiences and provided their perspectives on concrete digital-first Device Lifecycle Management applications (dDLM). The results are not only fascinating, but also...

  https://mce.systems/insights/mce-2023-topline-report-telco-nps-is-at-risk-during-smartphone-lifecycle/

• Vodafone Turkey launches Advanced Device Care by MCE and Techpo

  NPS surges over-improved levels of service in stores Over 300% increase in Smart Device Care packages sales Tel Aviv, Israel, Istanbul, Turkey – mce Systems Ltd., a global provider of...

  https://mce.systems/insights/vodafone-turkey-launches-advanced-device-care-by-mce-and-techpo/

• MCE deploys an integrated retail device care solution with a major Eastern European Operator

  ...in direct revenues and NPS. Once again, mce proved to deliver the best time to market with quick and stable integration framework, custom designed journeys and unparalleled ease of IT...

  https://mce.systems/insights/mce-deploys-an-integrated-retail-device-care-solution-with-a-major-eastern-european-operator/

• NVIDIA GTC 2024

  ...device and guides the right action at the right time across channels solving customer issues, while driving NPS and margins. About MCE Systems MCE’s dDLM platform provides a new way...

  https://mce.systems/nvidia-gtc-2024/

• MCE DeviceAI

  ...while driving NPS and margins. About MCE Systems MCE’s dDLM platform provides a new way for telcos to deliver a seamless customer experience by putting the power of digital-first technology...

  https://mce.systems/deviceai/

• MWC 2024

  ...right time across channels solving customer issues, while driving NPS and margins. About MCE Systems MCE’s dDLM platform provides a new way for telcos to deliver a seamless customer experience...

  https://mce.systems/mwc-2024/

• Customer Success Story – UK Operator

  ...Operator’s strategy to become the UK’s leading operator for customer satisfaction (CSAT), across all facets of activities. The mce solution provides the underlying solution for increased NPS across all customer...

  https://mce.systems/insights/customer-success-story-uk-operator/

• Low vs. High Digital Transformation Readiness in the mobile operator world

  ...financial parameters of Revenue, ARPU, EBITA, NPS, and Churn. REN (Revenues, EBITA & NPS) represents the core of this KPI. DTR 1 means unequivocally that the operator is literally leaving...

  https://mce.systems/insights/low-vs-high-digital-transformation-readiness-in-the-mobile-operator-world/

• Homepage

  ...customer issues while driving NPS and margins – building on three key differentiators: Remote Intelligence Allow user to solve requests on their own. Get a guaranteed trade-in price, solve a...

  https://mce.systems/

• MCE Uses AI to Fix “Broken” Device Care By Working with AWS

  ...20 percent of cases, the problem remains unresolved. This can lead up to a devastating 36 point drop inNet Promotor Score (NPS). For telcos, there are plenty of incentives to...

  https://mce.systems/insights/mce-uses-ai-to-fix-broken-device-care-by-working-with-aws/