CX Network | 8 Essential steps to take when preparing data for AI

MCE staff

Jul 28, 2026

Alongside AI and ML leaders from JPMorgan Chase & Co Chase & Co., New York Life and LG Electronics North America, Alon shared his take on what it actually takes to make AI outputs trustworthy for the people using them, starting with defining what a "correct" answer looks like, then rigorously iterating and measuring against it before a system ever reaches a customer.

You can read the full article by Melanie Mingas, editor-in-chief at CX Network, with insights from AI and tech leaders in different industries here.

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